|
|
| World Wide ( 24x7 OnSite ) Commercial Linux Support
|
|
| Fee-based Commercial Linux Support
|
|
??
|
300 IBM/Linux consultants,
DB2-linux ... SW evaualation kit w/ db2 ....
JFS
|
|
|
$ 150 - $300/hr
$250/hr SecurityRelated
$500/5hrs/mon/server
|
AutomatedAdmin , Consulting, Security , 1U-Servers ,
Backups , 1U-Raid5[tm]
AutoFS-HOWTO , Chinese-Japanese-Korean ...
|
|
|
47EU /phone call -
23920EUR/ 50 incidents
|
Businesses ...
Clustering
|
|
|
$ 150 - $200/hr
|
admin, consulting, high-availability, security, servers
|
|
|
$325 /Incident
$2500 /RHCE
$ 50K /year
|
Redhat cdroms ...
cygwin ...
rpm.org
RHCE Redhat Certified Engineer
lots of developers work there
|
|
|
$39 / 29 minutes
(installation support)
|
Suse CDROMs, yast, yast2, Oracle 9i
|
|
|
??
|
|
|
|
| Linux-Consulting.com Support Rate Schedules
|
- Your Invoice Amount will be:
TotalInvoice = $$$ * NumberHours * Discounts * AfterHours * ResponseTime
- Support Contract Discounts
- All discounts are valid for 30 days
- All discounts are waived for any and all disputes in the invoices
- After Hours Rate Adjustments
- Rates are based on 9am - 9pm ( your local time )
After hours is 10pm - 7am ( your local time for your shift )
- Rates are based on 8hr turn around
- Rates are 2x for holidays and weekends
- Rates are 1.5x for after hours
- Minimum time is 2hr minimum, including travel time
|
- ResponseTime Adjustments
- "ResponseTime" is from first arrival at your site
- Number of billable hours includes time to return back to our offices
- The ticket is closed when the original problem is resolved
- If there is a 2nd onsite visit, a new rate schedule is used for the 2nd "response time"
|
|
Multiplier
|
Turn Around to Your Question/Problem
|
|
4x
|
1 hr turn around
|
|
3x
|
2 hr turn around
|
|
2x
|
4 hr turn around
|
|
1x
|
8 hr turn around
|
|
0.75x
|
24 hr turn around
|
|
0.5x
|
48 hr turn around
|
|
|
|
