Email & Mailing List Considerations
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Email & Mailing List Considerations
General Considerations
Sending Emails
Receiving Emails
Automated Email Responses
Email Logs
Email Portability
Email Mailing Lists
Email Security
Email Features
MultiMedia Email Features
FREE Email Software
General Email Considerations
How do you know that your email is working properly ?
Where do you find the various email software ?
How do you install, setup and test your email software ?
Sending Emails
Do you need to know if they received your letter or not...How do you know ?
How do you know your outgoing email was properly sent ?
How do you check your "outgoing email box" for pending emails to be sent ?
How do you know the emails you send was received ?
How do you attach documents, files, pictures, sound to your outgoing emails ?
How do you encode your attached files ?
How do you encrypt your outgoing emails for security purposes ?
How do you know the emails had the proper email address ?
Is email communication instantaneous ? Where does the delays come from ?
What is the latency of your outgoing emails ?
Did your outgoing emails meet the deadlines ?
Do you need "verification of receipt" of your emails sent to them
Receiving Emails
Do you need to know if they sent you a letter or not...How do you know ?
Do you need to be able to know what time they sent in an email that met your deadlines ?
What is the latency of your incoming emails ?
How do you receive emails ?
Where do you receive your emails: Office, Home, Laptop, etc ?
dedicated lines vs local calls
receiving emails on your laptop while you're away from your office
alternative methods to send and receive emails
How do you read "attached files" that is attached to your incoming emails ?
How do you decode your encoded incoming emails ?
How do you decrypt your incoming emails for security purposes ?
How much are all those "junk emails" costing you in "lost productivity, lost time, etc" ?
Can multiple people send/receive email from the same "internet machine" ?
Each employee receive their email on their invidual machine ?
Automated Email Responses
How do you answer those common questions your customers asks of you ?
How do you automatically reply to incoming inqueries via the web or email ?
Do you have the common email addresses:
info@your_domain.com
- provides info about your email addresses & web pages
sales@your_domain.com
- provides a mechanism to talk your sales folks
support@your_domain.com
- in house customer support
FAQ@your_domain.com
- Answers to your Frequently Asked Questions ( FAQs )
discuss@your_domain.com
- For anybody to send questions/answers in the discussion group
Email Logs
All emails are logged somewhere...leave some kind of trail somewhere...
Can you see "all of the email header info" ?
Do you have access to the log files for verification of the email "time stamps" ?
Do you get a monthly demographic report whom you sent emails ?
Do you get a monthly demographic report of where your emails came from ?
Do you get daily,weekly reports of emails that still needs followup responses ?
Email Portability
Can you send and retreive your emails when you're away from your computer ?
If you move to another city, do you need a new email address ?
If you move to another city, can you keep your old email address ?
If you have multiple email addresses, how do you forward your incoming emails ?
When you have multiple email addresses, how do you redirect/forward their responses ?
Email Mailing Lists
Do you maintain a mailing list for your "subscribers" ?
Do you want for your subscribers to communicate and help each other ?
How do you subscribe to all those existing mailing lists that you are interested in ?
How do do get off of all these mailing lists ?
Email Security
How secure is sending and receiving of emails ?
How secure is the temporary and permanent storage and transport of emails ?
How and When can anyone read your incoming and outgoing emails ?
Where is your emails stored until you download and you read it ?
How secure is your computer from causal deletion of data
How secure is your computer from unauthorized users sending emails in your name
Encryption and decryption to provide "secure email" communicaitons
Is the additional time of encoding and decoding emails worth the extra effort
Is PGP good enough ?
Is it secure to send your credit card info via email ?
Email Features
Where can you get additional email software that are more to your liking
Which email program is "good enough" ?
There are hundreds of free email programs....do you know where to get them ?
What kind of features do you want in your email programs ?
Is Netscape's email facilities good enough ?
Is the mail folder and file management sufficient ?
Is the address book sufficient ?
How do you forward and/or reply to everyone on the "mailing list"
If the email is too big, does it break it up into smaller pieces for you ?
If the incoming is too big, does it automatically combine the pieces together for you ?
MultiMedia Email Features
Does your email program need to read/write foreign languages ?
Does your email ring your email-bell when you have incoming emails ?
Does your email program record & playback "sound files" attached to emails ?
Does your email automatically extract "attached files" ?
Can you decode attached/encoded emails ?
Does your email program automatically compress/encode binary data for transmission ?
FREE Email Software
Various Internet Software:
Email, News, etc